The CLIFTON store is wonderful. Cheryl helped me order boots and was so very helpful and friendly. AS to your GARDEN STATE PLAZA store, it's horrible. Lady with broken english answered and said she was busy, would call me back and never did. They do this all the time, say they are too busy. And they are not helpful there at all. Said I liked pastels and kept bringing me tan and brown clothing. When I go to Clifton they are great. this is how they lose business...GSP should wake up.