I had to wait until I was at my boiling point to get the job done. After I paid them to facilitate the purchase of my house (which was poorly executed and totally unprofessional, btw) they wanted nothing to do with me. I had to actually physically go to the office to pick up the deed to my house/land because they didn't feel like sending it to me the first 4 times I asked for it. This happened today, July 7th! The deed was actually notarized on April 27th!!!!!!! And get this! while trying to get answers to the questions I fully had rights to asking (will someone go over this deed with me? Why did it take so long for me to get it?) Holt, the owner, comes out to tell me he is going to call the cops on me! Not to apologize for terrible customer service, for no one returning my calls, for being pushed to the side like I wasn't important, but to tell me he was going to call the police. Hahahaha. Really, if you want a terrible experience from A-Z, hire Holt and his awesome team of "experts."