I am totally satisfied with my experience with Dr. Casas. Her entire staff, although very busy, were pleasant and took the time to explain the entire process with me. There was a bit of a wait but after seeing the Dr., I can understand why! She actually takes her time with her patients and clearly explains herself. I have several friends that see her and referred me to her! I am extremely happy with this Dermatology office and am thankful to have found them!