The customer service was horrible. It took 3 months and 2-3 phone calls per week for them to finally fix the issues that were on my deck (most phone calls were not returned)...and then I received attitude for asking for these issues to be fixed (if they would have been done right in the first place, they would not have had to have fixed them). These were obvious issues as well: nail holes not filled with cortex caps, a gate missing from the top of my deck that was part of the contract, railings that didn't align correctly, siding that was not put back on my house after they removed it to install the deck etc...).



I would not hire them again for even the smallest of tasks.