worst pet store ever. uncaring and aloof teenage staff that do not know anything at all about pets, like nothing, almost negative, as though they are trying not to have any knowledge. that or they just have terrible training or are just daft. corporate is not much better. prices shockingly high and for what, the same things you can get anywhere else for much, much better price. worst though is the disinterested staff.

I have shopped at many petsmarts before and like the friendly atmosphere. However this is the second time I have come to this location and the first thing I see when I walk in the door and look into the grooming salon there are always associates sitting on tables. This was later on in the evening on this recent occasion but it looked very unprofessional especially being right in the front of the salon. When I looked in at the associate she glared at me and did not move from her seated position. Even if they are amazing groomers and are great at their jobs it would be very hard for me to give them a chance and take my dogs here when they look so upset and over all bored to be there. I will still get my dog food from this location but will not be using the salon until I start seeing some friendly faces.

Everytime we go to petsmart, the staff has been very friendly and knowledgeable. The training program is great fun for both the dog and the owner. I would recommend this store to anyone, I just wish they had one on Illinois side of the Mississippi river.