My daughter wanted a dress for her sweet 16 that we could not find anywhere. We called the shop and they were able to order the dress from the manufacturer. When the dress arrived my daughter did not like the neckline or length. The staff suggested a sweetheart neckline and shortening the dress, they did all the alternations on site at a reasonable cost. The staff were always friendly, polite and helpful. Thanks for making my daughter's sweet 16 dress awesome!