On 1/14/2019, my vehicle was towed by "Innovative Towing & Recovery," and dispatched by "Agero." "Agero" is a Third Party "Emergency Tow" company contracted by both WEBTEC Insurance Services Inc., AND Mercury Insurance.

More important, while "Innovative Towing & Recovery," operates with NO "LLC" - through the State of California Secretary of State, significantly damaged my vehicle totaling to the amount between $2300 - $2900. Jerry Diecidue, Agero's Supervising Damage Team, whom is contracted through Mercury Insurance and WEBTEC Insurance Services, Inc., "Willfully and Intentionally" deny accountability and refuses to pay for damage(s) while California Law states that the victim is entitled in taking their vehicle to the Auto Repair shop that they (Victim) desires.

Mercury Insurance and Agero should be fully investigated, while these companies further contract irresponsible towing companies. Nonetheless, the above named companies(s) are strictly held liable and accountable for any and all "Damages," on the part of the client(s) property (Victim-Vehicles). I am requesting for a full and complete investigation pursuant the below Business and Professions Code, for "Unfair Practices and Bad Faith Practices."

We have our personal lines with Mercury Insurance and we have found that they offer the best coverage limits and the lowest prices. We just referred our friends to them and they saved over $1500 per six months!!!