I purchased a 70 gallon corner tank from Derek at Aquatic Wildlife back in 2009 and was so pleased with the quality and service I received that I've been shopping almost exclusively at this store for over a decade now. Aquatic Wildlife always carries top of the line aquatics products and the knowledgeable staff always takes the time to answer my questions in depth. For these reasons alone I was and will continue to be a loyal customer—but, this past winter Derek went above and beyond what I could have imagined an owner of a store doing for a customer. My 10 year old tank started to develop a leak and I was faced with having to either rehome all my fish or invest in a new tank, the latter of which I could not afford. When I reached out to Derek to get his advice on the situation he reminded me that my tank had a lifetime warranty. Right away he proceeded to do all the legwork of reaching out to the manufacturer and quickly secured me full compensation for the original purchase price of my old tank. Simultaneously Derek also worked expeditiously to acquire me a beautiful new aquarium which was both an upgrade in quality and size. For this I am forever grateful to Derek and the staff at Aquatic Wildlife. Derek is truly a man of his word and delivered on everything he said he would. Thanks for everything!!

Poor customer service. I purchased a SaveNowCT and the owner pestered me about how he was losing money by my using that to buy merchandise, even though I spent over $200 on over priced fish. Way more expensive than other fish stores, not a lot of stock, and insults by the owner when I check out? I won't ever be back!!

I purchased a fish tank from this company and have had nothing but problems since. I have called several times for assistance and have been given accuses, reasons why they are taking so long to fix the problems and a severe lack of follow through with what they say they will do. One example of this, is after months the tank has still not been fixed. As well as, they say they will come out and take care of things and they never show up. I had hoped things would have turned out better but being it has been a not stop hassle, this experience has been very disappointing.