Several years ago I had the most unpleasant experience with Dr. Hales. I was involved in a custody battle regarding my 13 yr old daughter. She had been verbally and physically abused by her stepdad which had resulted in a black eye. I agreed along withe the ex-wife to have Dr. Hales as the counselor-little did i know how unethical, unprofessional and biased she really was. It turned out she was receiving referrals from the ex-wife's attorney-the same place the ex-wife worked. Since the beginning of our sessions suzanne told my daughter that she Must return to her mother's home. I believe Dr. Hales failed to protect a defenseless child who had been abused in order to pursue her own selfish interests. It wasn't until I secretly recorded one of our sessions that I was able to have Dr. Hales removed through a court hearing in Collin County. Soon after I received custody of my daughter, but the damage had already been done due to this unpleasant experience with Dr. Hales. BE CAREFUL.....