I priced like 5 places found the cheapest oil change, at Sears with Groupon.. called Sears directly (Melbourne on Babcock,) to see if they had openings, was given the time available .. purchased the Groupon and booked the time they were holding for me .. I arrived on time and was told they had been "slammed" it would bean hour and a half for a (20 min) oil change .. on the phone they said it would be an hour. They also charged an additional $7.46 for (taxes and shop fees) which made the discount not wonderful..definitely not worth waiting 2 hours for a twenty minute service.. NEVER AGAIN .. I would not recommend going there on a busy day.. not sure how you determine that, since I did everything I could do to make an appointment.. I suggest if you use the place .. just drop your car off and pick up later, if you can.