I took my 87 year old mother to Dr. Lavine for ear wax removal. I sought her out after bringing my mom to another ENT who hurt her very much and didn't seem to care much either. Dr. Lavine was wonderful! So patient, gentle and caring. My mother barely felt a thing! She was functionally deaf before her visit and now we are all in heaven with her ability to hear. Also, she spoke to my mother as a person and really had an outstanding bed-side manner. I would highly recommend her!