This was about a couple of shirts I received as a gift that I had the receipt for that the returns at the Midwest City Oklahoma JCPenny lady would not return . It was still in date she told me I had only one receipt that I needed the two of them . I told her both of them were on one receipt . She did not want to listen . So I called the MWC store and talked to the store manager who was a lady she told me She was sorry and she would send me out a $50.00 gift card for my troubles It has been over a month now and no card ... So I called the District store here in OKC 405 936 9789 I talked to " Ken Baum '' who is one of the district managers at JCPenny in Oklahoma city who was rude to me and would not let me talk to his boss and hung up on me ... I have the tape recording to prove this on how rude he was . I tried to call back and he laughed at me told me he would not speak up because I told him I'm hard of hearing . He was just plain rude ... I will never go back to any JCPenny stores ever again ... JCPenny at oklahoma city sucks ... JCPenny Does NOT care about its customers ...

This a brand new store and is very nice.