They did a AWESOME job!!! I would take my dog back in a heart beat no questions asked. The staff was very nice, friendly and very helpful. I didn't have to wait long for my appt. The veterinarian came in and introduced himself to me and then began talking in a soft friendly voice to introduce himself to my dog since this was the first time we have been there. He explained everything very well and then asked if I had any questions. I chose to not do some of the test and he did not push at all about that. He just said that was completely fine and he understood. I was very very impressed. That was a huge win for me. He even sent home some medicine just in case she was sore and all from the shots since we aren't sure how she reacted to the shots last time.. Just a overall great visit. I would drive all the way from Ohio to take her.