My visit to Dr. Moore's office would have to be one my worst doctor visits EVER! What's sad is that it all started with my first phone call to there office. The girl on the phone stated that I would not want to come in on a Friday because I would have to see Dr. Moore's associate and she would not want her or any of her family to have a procedure done by him. Who says that????? Especially when they work for BOTH of the doctors!!!!! Well I had read good reviews on Dr. Moore so decided that I would still like to see him. I researched him and the only information that I could find involved ears and hearing aids. I called the office to confirm that he did fix deviated septoms and the lady confirmed that he does all ENT related procedures. I went in to his offfice after rushing 45 minutes from my job and was there from check in to check out 20 minutes. Keep in mind that includes waiting! He looked at my nose and said it was a complicated procedure and 10 years ago he would have fixed it but now there is a guy in the area who loves my kind of problem and I would best to see him. He then walked me up and I asked "so I owe you $40 (my co-pay) for you to referred to another ENT" and he replied.... "well Sweetheart that's my time". Horrible experience!!!! I did not go to one specialist to be referred to the same kind of specialist who LOVES my problem. He was unprofessional, rude and dismissive, and may I dare to ask what doctor refers to his patient as SWEETHEART?????