I took my Ford Focus to them for brake repair services and ended up paying for 'alternator' replacement as well. The vehicle was being driven with no issues except the brakes squealing. However they diagnosed that the alternator was dead. They claimed that printer services were down and hence could not print the inspection report. I have researched a lot about 'alternator' failures and every advice, every blog and every report on the internet, proves that the car cannot be running smoothly with a dead 'alternator'. Given the circumstances where the car was running with no issues till the mechanic turned the starter on that fateful day proves the point that there was no issue with the car's 'alternator'. I have also talked with a couple of Certified Mechanics and their opinion also was that this cannot be a failure of 'alternator'. I know I was ripped off, but was unable to prove it. I had no choice and in a bad situation, so at the end I paid about $1100 in total for the services.

Hi boy

BEWARE SCAM !!!!!! Took my car into this Pep Boys for its inspection and was told it had failed and that they would need to do $300 work on my car for it to pass inspection. When I asked more questions, they suddenly pulled the paperwork out of the drawer and said that it HAD passed inspection. BUNCH OF CROOKS !