Dr. Moss' staff is incompetent, rude and has no customer service skills. RVMC is financialy motivated and refuses to issue the client a RX to have filled anywhere else but them. In searching pharmacies for a more cost effective pricing, I soon learned the reason I was unable to locate the RX was that the FDA had pulled 5 1/2yrs ago from the US market. In speaking w/the Veterinary Medical Board I learned it is against the business and professions code 4170 #6. After advising RVMC of this, I received a email the next day from Dr. Moss letting me know I should find another vet. Not once has my dog been considered by RVMC. They call themselves animal care specialists...I would not allow them to treat a house plant.