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Wheelchair accessiblePhotos and Videos
We are your double-pane specialists!
- HoursOPEN NOW
- Regular Hours:
Mon - Fri Sat - Sun Closed - Phone:
Main - 505-473-5500
- Address:
- 1310 Siler Rd Santa Fe, NM 87507
- Email:
- Link:
- Categories
- Fine Art Artists, Auto Repair & Service, Building Specialties, Door & Window Screens, Furniture Stores, Glass Blowers, Glass Doors, Glass-Auto, Plate, Window, Etc, Glaziers, Mirrors, Shutters, Store Fronts, Windows, Windshield Repair
- Services / Products
- Custom Mirrors, Glass Replacement, Windshield Sealing, Glass Repair, Door Repair, Window Tinting, Windshield Replacement, Custom Contractor Work, Windshield Installation, Custom Showers & Enclosures, Fully Insured, Storm & Wind Damage Repair, Insurance Billing, Custom Etching, Glass Tinting, Residential Contractors, Tempered Glass, Side Windows, Shower Enclosures, Door Glass, Patio & Sliding Doors, Construction Glass, Insulated Glass, Plexiglass, Acrylic & Plastic Glass, Glass Walls, Insulated Windows, Bathroom & Cabinet Mirrors, Shower & Bathtub Doors, Insurance Billing, Repairs, Safety Glass, Curved Glass, Residential Glass, Storefronts, Home Glass, Specialty Glass, Wired Glass, Mirrored Glass, Decorative Glass, Custom Doors & Windows, Patio Doors & Windows, Plate Glass, Laminated Glass, Skylights, Double Pane Glass, Architectural Glass, Shower Doors, Repair, Remodeling, & Refinishing, Beveled Glass, Truck Glass, Shower & Bathtub Enclosures, Commercial Glass, Security Glass, Tempered Windows, Glass Doors, Remodeling, Sliding Doors, Mirrors, Glass Cutting & Grinding, Sunroofs & Moonroofs, Industrial Glass, Glass Repair, Auto Glass, Glass, Reflective Glass, Full Wall, Windows, Double Pane Windows, Estimates, Solar Glass, Storm Windows
- Payment Options
- Logo
- Brands
- Auto Glass, Mirrors
- Languages
- English, Spanish
- AKA
Action Glass And Mirror
- Other Information
Parking: On Site
Wheelchair Accessible: Yes
General Info
Action Glass & Mirror located in Santa Fe, NM is a full service glass and glazing facility. We specialize in everything glass and mirror related including: Glass Replacement Custom Mirrors Business Storefronts Shower Doors Skylights Auto Glass We are locally owned and operated and we are fully licensed, insured, and bonded. We will match or beat any competitors price on comparable items and we will work with most insurance companies. Call or stop by Action Glass & Mirror today for a free estimate. Se Habla Espanol.
Contact Info
Reviews
I had decided to leave my terrible experience with Action Glass and Mirror in the past, I figured it was just a horrific experience I wanted to forget and let go, but today after fours month my window broke. I made a total of five visits and spent over $400.00 in labor, which does not include the $85.00 I had to spend to take my vehicle to mechanic after their work was done. They treated me terribly, and made me feel like it was my fault they kept screwing up. Their workmanship was just as terrible; at one point I had to take my car back simply because I couldn't open my driver's door, they were fixing my window and didn't put the part that allows one to open the door in correctly, at another point they told me the work was done, yet the speaker was one bump away from falling off and I could put my entire hand between the door panel. I honestly could have dealt with all their messes had they not treated me so badly. I will never use their services again and I write this rant in an effort to warn potential customers, and to let Action Glass and Mirror know that they should pay the consequences of their terrible service and mean behavior.
Santa Fe is a tight nit community and people who live here rely heavily on word of mouth as a source of referral and support for local businesses. My experience with Action Glass and Mirror, and the refusal of the owners to take ownership or responsibility for the deplorable service I received is beneath contempt! I never received an apology or an explanation for why I paid $319.00 to have a cracked windshield replaced with another cracked windshield. The only response offered was “Well I wasn’t part of that conversation” NO you were not part of that conversation but YOU are the owner and should take part in your customers’ satisfaction. I had to wonder if the contradictory information and rudeness I received is due to incompetence or whether something more questionable is going on like defrauding their customers. I guess not everyone is as passionate about customer service as I am; I have never been treated so poorly by any locally owned business in Santa Fe. My advice to the next customer ….. RUN! Take your business elsewhere! My advice to Action Glass and Mirror….. Read “The Cult of the Customer” you might learn something.
First and last time I did business with this shop.
Asked for a repair job to replace glass in a window frame. Glass turned out to be cut way to short nor was the sealant between glass and frame applied properly. Owner refused to replace the glass that was cut too short with a proper size and claimed that's the way he does things. Neither did he replace the glass nor did he refund any money for job done highly unprofessional. Owner walked simply away while we talked to him.
Can't be a worse experience of doing business. Means, now we have to pay another company to cut some glass, the applied caulking has to be removed and re-applied. For a company that does mainly glass repairs the worst handling of a job we ever experienced.