Everything changes, sometimes for the worse. The business has undergone a lot of changes over the last few years, including a number of staff changes as well as high-pressure sales practices... requiring repeated testing even for the smallest things. Front end staff 'Up-Sell' their in house products, especially heart-worm meds or name-brand meds over generic.....EACH with a requests that you return for re-peat testing continuously, even if you are on the year-round schedule of HWmeds already. Included in this is a recent shuffling of Vets themselves, although in fairness there is still one excellent Vet on staff. Needless to say, we've decided it's better to drive to Espanola or Santa Fe over paying the repeated and expensive cost of unnecessary testing and sales tactics. No thank you.