I bought a refurbished washer and dryer at this store for a very good price. After 5 weeks the dryer stopped heating. I reported because was under warranty and they sent me a replacement in 2 days and checked my exhaust pipe, It was clogged with lint which caused the dryer to overheat and blow the fuses. They did not charge me for cleaning the lint in the exhaust pipe. That's what I call going the extra mile. I'll be a repeat happy customer.