I went in to pick out a diamond for my engagement ring. Found a beautiful diamond and it fit perfectly. A few months later I came in to buy my husband and myself's wedding bands. When I came in, they remembered me and asked for my engagement ring while I looked at the catalog book. They cleaned my ring for free! Well, same day me and my husband found our bands. They said it would take at least three days to ship and receive the rings. One day later, I got a phone call saying they were there! Couldn't believe it lol I love this place, the people are totally nice and it's just wonderful service.