This dental office can get busy - I think it is because they give discounts to those who otherwise might not be able to afford dental care. But I found Dr. Hwang friendly, courteous and attentive. He answered all my questions and took the time I needed without making me feel rushed. He is often booked ahead but there are other dentists available if you can't get an appointment with him as soon as you would like. I would definitely see him again!