Resort staff is friendly and accomodating. The facility is secure, clean and provides adequate accomodations for all sizes of pets. Outdoor areas are great. Yappy hour is a must for dogs! My dog has special needs and the staff bends over backwards to make sure that he is well taken care of. When you can't be with your pet, you want him or her at this place! My dog loves this place so much he doesn't want to get in the car to go home.