I registered my appointment online and was called withing 5 minutes and told when to come to the office. Once there, I was taken to the room and greeted by a nurse and then the doctor followed shortly. I was in and out in 30 minutes. This is a very nice facility and the staff was excellent and so kind. I would recommend highly!!

I have been to this medical office twice. Once to be signed off for a Workers Comp Claim. Was in and out in a few minutes. Everyone was friendly, it was clean, and I was impressed. The second time I took my adult son with a bad knee injury. He had just injured it. I called ahead and asked how busy they were, and ask about x-ray facilities. When I got there and asked for assistance to get my son out of the car, I was immediately assisted with sending someone out to the car to him to check him out, and was given instructions to go to the Court Street clinic for x-rays. They were expecting us and there was no wait. In and out in 25 minutes. We returned to Sequoia Prompt Care and my son was assisted inside the Clinic with a wheelchair. My son received excellent care promptly. The entire staff was friendly, caring, and very professional. I've recommended this Clinic to family and coworkers.

This place is AMAZING!!! I will NEVER GO TO EMERGENCY AGAIN!!! I broke two ribs and walked right in to an exam room without even sitting down in the waiting room! The nurses and doctor were the kindest and most sympathetic I have ever seen in my entire life!!! The X-rays had to be taken at the other urgent care because they do not yet have an X-ray machine yet. That was the only downfall, but I will still go there in the future even with a broken bone and happily get the X-ray elsewhere! I truly cannot express my gratitude to them enough for their caring and concern! They even called me the next day to check up on how I was doing AND they sent me a get well card about a week after that!!! This place is UNBELIEVABLE!!! Oh, and I forgot to mention this was all taken care of by my health insurance (Blue Cross) with my only paying my office copay of $40!!! Had I gone to The ER, it would have cost me a $500 emergency room copay (which is standard for emergency room visits)!!!!

This is the most phenomenal urgent care clinic I've ever been in. There was no wait, no stacks of paper to fill out. They got my basic information and took me back immediately. The kind of thing we all hope for, but never get. And on top of that, every single person was friendly! I don't live in Visalia, sadly, because I'd be in this place with my entire family whenever any of us needed medical attention. It's the cleanest facility by far and has the nicest people EVER from the person who greeted me at the front to the dr I saw before I left. Wonderful, fabulous, amazing. I don't write reviews, but had to about this experience. I hope I'm near Visalia next time I'm sick--heck, I might drive the hour to get there because that's how long I'd wait in urgent care in my town!!