Gene called within minutes of submitting my request for service. We set up an appointment for the following day, and I asked that he please call when he was on his way, so I could have my husband meet him at the house. Sure enough, he called 35 minutes before his arrival, which gave my husband plenty of time to get there. The repair went smoothly as they had the parts with them. They tested and re-tested to insure everything was working properly. He even found a missing screw and replaced it for us. He cleaned up everything before he left. It was a job well done in a timely, professional manner. Highly recommend!

An associate from Magic Appliance Repair called right away and offered for the repairman to call me back to discuss the issue with my dryer. Gene called me within 10 minutes and offered to come by and have a look at the dryer (he lived a few blocks away). With my busy work schedule, how could I refuse? He diagnosed the dryer with a bad blower and replaced it within a half hour at a very reasonable rate and even applied a coupon toward the repair. He even vacuumed the lint inside the dryer. I can't remember the last time I had such excellent service and would highly recommend this company!

very good, the technician explained everything to me about the problem with my washing machine and even gave me an additional tip !! I thought the cost of the repair was very was very reasonable.

Called back right away and did a great job - thank you!

We had a problem with the timer on our washer. Our tech arrived on time, confirmed it was a timer problem and said he would have to order the part. When the part came the tech came out again and installed it and left. After he left we put in a load of wash and went upstairs to watch some TV. A few hours later we went to put the clothes in the dryer and the washer was still in the wash cycle. We called the tech and he couldn't believe it. Long story short, the new timer he had put in was defective. Another new timer did the trick. Best part, no extra charge and the wash is done.

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