Great job honest work caring service

Larry Davis was great. Dropped my son's GTI off for oil change and was greeted by his enthusiasm and eagerness to take care of us. Will definitely return based on his service alone.

Overall great experience. Returning soon for more needed services. Evan was great - helpful, quick, explained everything thoroughly, wonderful to work with.

As always the team at Rusty Wallis VW did an exceptional job at making my repairs easy and fixed perfectly.

All service advisors top notch in helping and doing the right thing.

Evan Steele was polite. He listened to my questions. He explained the process. He would call when the timeline to have the work completed changed (due to parts not being the correct ones, and/or when the length of time for the parts to be delivered changed.) He was a gentleman by holding the door while I got in. "Hats off" to the driver of the courtesy van. He called to give me an idea of his timeline. He keeps the van clean.

Evan Steele has done a stellar job ever since I bought my Jette TDI in for its first car wash. His cordialness, attitude, work ethic, and detail oriented explanations are in the top service experiences of my life. He has made rusty wallis worth the drive, even when Auto Nation is typically closer to my work. He is a key factor in my choice of rusty wallis for service, and I cannot praise his skillful attentiveness enough.

I just want to say that the young man who tended to our needs is a great individual.

The internet sales person did an GREAT job. Never thought it would be that easy to lease a car via internet.

Good day from beginning to end. Stephen our sales manager and John our business manager were polite, friendly and efficient. I LOVE my VW Passat. And it was on my birthday as well, very good day!!!

The sales ppl were very nice and attentive.

Marcia Fuentes was a great sales consultant. She found out exactly what I was looking for in the car and found one that fit the bill. Everybody at the dealership was friendly and helpful without putting the high pressure sales pitch on me. I did my research and just needed help finding the right car.

For my first visit, I am very pleased w/ their overall service and professional service rep, Evan. I look forward to using their services for any maintenance needs that I will have in the future.

The receptionist was amazing help us without little ones during the process.

Everything went well. No complaints =)

This vehicle purchase was an amazingly different buying experience from my previous vehicle purchases. I was not pressured nor hounded by the sales staff. My salesperson Aaron Cortinas was phenomenal. He made my purchase smooth and seamless. The entire staff at Rusty Wallis has made me feel at home and have all been very helpful in answering my questions.

I was once told that apathy is the number one reason most businesses fail. On the contrary, Rusty Wallis VW's staff has proved that their caring about their customers will keep Rusty Wallis in good graces with me for a long time. As a long time owner of four consecutive VWs since 1985, I am writing for the first time because I have been working since 1970 in customer service, management and have been self employed since 1989, you need to know of the great work their staff provides.

We have always experienced exceptional service at Rusty Wallace. We appreciate it!!

After having bad experience with the dealership close to my home, when I tried to purchase a VW, I am always amazed at the service right from the day I purchased the vehicle to now given to us by Rusty Wallis VW is over 20 plus miles from my home, I still go there because of the exceptional service they provided when I bought the Touareg to the service they provide. Rusty Wallis is the go to place for my service and my next vehicle.

Evan and staff were wonderful. Friendly, fast, to the point and professional. Very prompt and all over it!